Archive(s) for April, 2010

Accessibility

Friday, April 30th, 2010

Two employers reveal what it takes to lead change and inclusiveness in Ontario’s workplaces. Duff McCutcheon explores how they dealt with compliance to the AODA Customer Service Standards. Read more.
Also in this issue:
Bill 186 Primer: Five steps to compliance. Read more.
Interview: Nick Bontis, PhD, management consultant[...]

Resources for AODA Customer Service Standards

Thursday, April 29th, 2010

The following online resources are aimed at helping organizations become educated and complaint with the AODA Customer Service Standards. 

Ontario Ministry of Community and Social Services’ Customer Service Compliance Toolkit
Queen’s University Customer Service Training
An overview of the province of Ontario’s Accessability[...]

MOL Workplace Violence and Harrassment Guidelines

Thursday, April 29th, 2010

Ministry of Labour: Protecting Workers from Workplace Harrassement
Amendments to Ontario’s Occupational Health and Safety Act (OHSA), which will strengthen protection for workers from workplace violence and address harassment at work, will come into force on June 15, 2010. These amendments will apply to all workplaces to which OHSA currently[...]